Updates

• EMR Template Updates – COVID-19 and Influenza

COVID-19 Vaccine – Training & Resources

 VIDEOS

• COVID-19 Immunizations: Creating New Patients in the EMR
• COVID-19 Immunizations: Manual Booking in the EMR
• COVID-19 Immunizations – Registering a Patient in the EMR
• COVID-19 Immunizations – Immunizer Workflow
• COVID-19 Immunizations – Documenting an Adverse Event
• COVID-19 Immunizations – Back Entry in EMR

GUIDES

• EMR Immunizations – Important Reminders
• Submitting Consent and Immunization Form
• Back Entry of Vaccine Data
• Booking Patient Appointments
• National COVID-19 Vaccine Template
• Med Access EMR – Resetting your Password
• Med Access EMR – Turning off Pop-up Blockers

Influenza Vaccine – Training & Resources

VIDEOS

• Registering a Patient with an Existing EMR Chart
• Registering a Patient with No Existing EMR Chart
• Manually Booking Immunization Appointments in EMR
• Blocking Out ‘Unavailable’ Time on the Daysheet
• Assigning an Immunizer in EMR
• Completing the Patient Consent Form and Immunization Form in EMR
• Public Health Parking Lot Attendant Workflow
• Printing the Daysheet
• Fast Track Immunization Process for Private Employers 

GUIDES

• Training Manual – Med Access EMR Immunizations
• Patient Registration for Immunization Appointments
• Registration for New Immunization Patient Appointments
• Registration for Patients with an Existing EMR Chart
• Manually Booking Immunization Appointments
• Submitting Consent and Immunization Forms
• Printing the Daysheet
• Blocking Out Unavailable Time on the Daysheet
• Fast Track Process for Patients with an Existing Chart
• Fast Track Process for Patients with no Existing EMR Chart
• EMR vs SEINET – Entering Depot Information

TRAINING

Post Go Live Training Requests 

All new training request need to be sent at least 2 full business days before the training/access is required to allow for accounts to be set up and training to be scheduled.

• [email protected]

Required information in the email:

• Start Date
• RHA
• Employee Name
• Employee email
• Role
• Primary Site Location
• Secondary Site Location

Training will be offered daily at 9 am and 1 pm. Staff will receive confirmation of the time they are scheduled as soon as they are placed into the schedule, then will need to wait for the invite. It will be the manager’s responsibility to ensure staff can attend the session they are scheduled for.

SUPPORT FOR RHA USERS

Regional Service Support Teams

Users may submit issues via voice mail or email.  Please include your Regional Employee ID# in all requests along with:

• Your Name
• Call Back Phone #
• Clinic Location
• Overview of Issue

Contact Information

*NOTE – this information is for SUPPORT STAFF ONLY. Members of the public will not receive a callback and should visit https://www.timefortheshot.ca/ for more information.