EMR and Other eHealth Service Interruptions

This page will contain notifications of known issues with EMR that may be affecting large numbers of users in the province and/or outages of the EMR or one or more of its components. If there are no posts on this page, then eDOCSNL is unaware of any widespread issues with EMR or its components. If you are experiencing problems not indicated here we would suggest you follow your normal support pathways to make us and/or Telus aware.
Potential Outage for CorCare – Production
Thursday, August 6, 2026 | 10:00-10:15 pm NST
Please be advised that there will be an outage to the CorCare application during the window noted above.
Applications Potentially Impacted
- CorCare (Hyperspace)
- MyChart
- CorCare Link
Purpose: Database Upgrade
Expected Potential Impact
- CorCare, MyChart and CorCare Link will be unavailable during the outage.
- Information flow to HealtheNL and Varian Aria will stop during the outage and resume afterward. No information will be lost.
- CorCare Hyperspace users can use BCA Web and the BCA PC during this brief outage to view patient information or print BCA Reports. For CorCare Hyperspace users connecting via CorCare link, only the BCA PC will be available.
