Frequently Asked Questions


What is eDOCSNL? 

What is an EMR? 

What are the benefits of an EMR? 

What information does an EMR contain? 

How do I advance my EMR use?

What is Practice 360? 

I am a specialist, is the EMR designed to meet my unique workflow needs? 


What does it cost to use eDOCSNL in a clinic?  

When will I receive an invoice? 

How can I pay my bill? 

Getting Started

I am interested in enrolling but would like more information. Who do I contact? 

What is included with my EMR? 

I am using another EMR system now, what is the process to change over? 

How long does it take to get an EMR setup in my clinic? 


Who do I contact for technical support? 

Where can I find resources and training material? 

Is there training available? 

Changing Clinics / Locums 

What should I do if I plan to retire or move? 

I am using an EMR in my current clinic but am planning to move. What should I do? 

I am a locum; how do I get access to the clinic’s EMR? 


What are eResults? What results can I review electronically?  

How can I get more information on eResults?

Virtual Care

Are there virtual care technologies available through the EMR? 


Is eDOCSNL secure? 

Is patient information kept private? Who can access the information in my EMR?