Anyone who is not a salaried employee of an RHA is responsible for paying a subscription fee to eDOCSNL. This subscription fee is currently $200 monthly but is subject to change when the EMR (Electronic Medical Record) Management Committee deems necessary, and with appropriate notice. You will be sent an invoice for these fees at the beginning of every fiscal.
eDOCSNL has no insight into special arrangements that may be made to have your subscription fees paid by a third party. Since we contract directly with physicians, your invoice will be sent directly to you and you only. If you have arrangements with a third party to pay your subscription fee you will be responsible for forwarding your invoice to the third party and ensuring they pay your fees, eDOCSNL will not be responsible for this.
The Invoicing Process
Invoices will be issued at the beginning of each fiscal for subscribers. We will work with you for a payment arrangement that suits your needs. Financial statements can be provided on request. Please see the EMR Management Committee-approved policy regarding collection of outstanding fees which can be found below.
How do I pay?
Currently the payment methods available include paying by check or by Pre-Authorized Debit (PAD). Checks can be sent to:
70 O’leary Avenue
St John’s, NL
The PAD form can be found below. PADs can be submitted to : Accounts.Receivable@nlchi.nl.ca
What happens if I don’t pay?
The EMR Management Committee has approved a policy outlining how accounts in arrears will be treated. This policy can be found below. Ultimately, in situations where a user makes no attempt to address an outstanding balance, these accounts can be referred to a collections agency.
If you have any concerns with the above or need further detail please contact NLCHI finance at: Accounts.Receivable@nlchi.nl.ca