EMR and Other eHealth Service Interruptions

This page will contain notifications of known issues with EMR that may be affecting large numbers of users in the province and/or outages of the EMR or one or more of its components. If there are no posts on this page, then eDOCSNL is unaware of any widespread issues with EMR or its components. If you are experiencing problems not indicated here we would suggest you follow your normal support pathways to make us and/or Telus aware.

Results Delivery Interruption to EMR

Friday, January 17th, 0839 AM: We are receiving reports of clinicians not receiving expected results through the EMR. Our own internal validation checks confirm there is an issue. We are urgently investigating the problem and will post an update when we have more information.