Improved Privacy and Security

  • eDOCSNL is run on TELUS Health’s Med Access. Med Access is next-generation EMR software designed specifically for use over the Internet, and is presented via a modern web browser.
  • Med Access also provides rigorous data management with back up to professionally managed, redundant data centres so physicians do not have to worry about back-ups or disaster recovery.
  • Only physicians and authorized staff are allowed to view a patient’s profile. All users require a two-factor authentication to access eDOCSNL and Med Access keeps a record of each time a profile is accessed, including when and by whom. Patients are entitled to see a copy of that audit record upon request.